by Kacey Hammell
Normally I don’t like to get on soapboxes and preach to anyone about anything. Everyone has opinions, the rights to their thoughts and beliefs. But a couple weeks ago, I had a few author friends contact me to read reviews they’d received and wanted my opinion.
Backing up a bit, I was a reviewer for three online romance review sites for about five years, which led me to working with/for publishers and brought me to writing. I’m not an expert, would never claim to be, but I think there’s a right way and a wrong way for reviewers and authors to handle reviews.
I do no respect a reviewer that doesn’t offer substantiated reasons for a low rating (for those that use cars, tongues, running shoes, umbrellas or popsicles – making sh*t up here so don’t go looking for any review sites that use these symbols for ratings LOL – or at least none I know of). Anyway, reviewers that praise a story in the written text but then give a story a two or three rating, doesn’t jive. If there’s positives tell me some of those, same with the negatives. And do it in a respectful, considerate way.
Authors reactions – unless a reviewer is giving away the biggest spoilers of your book or tearing it to shreds with demeaning wording or cutting you up as an author – take it in stride. Let the sting hurt, but then move on. Reviews are like opinions and everyone has them. Review sites / reviewers shouldn’t be publishing horrendous or demeaning reviews, at least any that are considered professional, and hopefully they’ll look for some of the positives in any story.
And to lambast a reviewer/site publicly doesn’t look good, nor is it professional. Which brings me back to the author pals who wrote me a few weeks ago to look at the reviews…Their first reaction was to scream and holler, have the reviews taken down, but while the reviews weren’t worded well and a couple had spoilers galore in it, it is just something they had to deal with. I did suggest contacting the review coordinator of the site and request for some of the spoilers to be omitted – which they were which was nice – but for the content of the review itself, something to live with.
Not every reader/reviewer is going to love your work. It’s a shame because every one of my stories rocks!!! LOL Okay, to me they do but I do appreciate the reviewer feedback. As someone who has reviewed before, I always tried to word any negatives about a story so that the author would work on that area in the next book (especially if a series), so I look at reviews I receive in that light now. Yes, there have been times where any negatives are not explained, but I take the reviews as they come.
So read your reviews, if you wish, take it in stride but don’t react if it’s something negative. ALWAYS thank the reviewer/review site and move on. Keep it professional, to the point, and look back on the reviews occasionally and see what feedback you can use. It takes too much energy to bemoan negativity around you. Put some of that energy into your WIP. Works every time! *g*
Be true to your characters, stories, and yourself! In doing that, you’ve already succeeded!
Few things I have printed and framed over my desk…and keep me sane…
"Seek the lofty by reading, hearing and seeing great work at some moment every day." ~ Thornton Wilder
"I don’t know the key to success, but the key to failure is trying to please everybody." ~ Bill Cosby
“Courage is being scared to death but saddling up anyway” ~ John Wayne
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